Seamlessly integrated with Microsoft Dynamics 365, the Commerce Agent transforms your eShop into an intelligent shopping platform. By combining AI-powered product search, conversational assistance, and visual discovery through AI Lens, it enables customers to find, explore, and purchase products effortlessly—while leveraging real-time ERP data for accuracy and personalization.
Core Capabilities
- AI-powered product discovery and smart search
- Visual search using AI Lens (image-based product finding)
- Conversational shopping assistant for instant support
- Real-time product data from Dynamics 365 Business Central
- Personalized recommendations based on user behavior
- Faster buying journeys with reduced friction
Key Features of Commerce Agent
Intelligent Shopping Experience
Create seamless and engaging buying journeys with AI guiding users from discovery to checkout.
Smart Product Search
Enable users to quickly find products using natural language, filters, and AI-enhanced search results.
AI Lens Visual Search
Allow customers to upload images and instantly discover matching or similar products—making search effortless and intuitive.
Conversational Commerce Assistant
Provide real-time assistance for product queries, recommendations, order details, and more through AI chat.
Personalized Recommendations
Deliver tailored product suggestions based on browsing behavior, purchase history, and preferences.
Real-Time ERP Integration
Ensure accurate pricing, availability, and product data with direct integration to Dynamics 365 Business Central.
Order & Checkout Assistance
Help users track orders, review carts, and complete purchases smoothly with AI-driven guidance.
Cross-Sell & Upsell Intelligence
Increase revenue with smart suggestions for complementary and alternative products.
Insights & Shopping Analytics
Analyze customer behavior, search trends, and buying patterns to optimize your commerce strategy.
Transform Your Store with AI-Powered Commerce
Enhance product discovery, personalization, and shopping experiences with real-time ERP integration.