Tight integration to the Dynamics ERP enables eShop to source all the needed business logic and rules directly from the ERP thus providing an equally powerful self-serve portal for your customers to place orders and manage their account online.
- Customer-specific catalog and products display.
- Customer contract and negotiated prices
- Ability to check payment terms and credit limits.
- Discounts and promos based on customer segments
- Setup user-specific roles, access and restrictions
- Quick-order, Re-order and one-click checkout for faster ordering
- Built for Dynamics NAV, Dynamics 365 Finance and Operations and Dynamic 365 Business Central.
Key Features of B2B eCommerce
Real-Time Integration
Pricing, Inventory, Customer Info. All the key information is coming into the portal instantly for an efficient online Order Management
Out of the box functionalities
All you need to start a successful online B2B store for your customers, ready with eShop
Inventory display
What’s in the ERP is what shows online. Real-time status provides transparency on stock availability.
Billing/Shipping Addresses
Display billing/shipping addresses from the ERP. Allow addition of new shipping address online and instantly create a Ship-to address in the ERP.
Flexible Payment Options
Credit card, Purchase Orders, Checks, PayPal…accept any types of payments securely online. Easily restrict options display and check for Credit Limit rules set in ERP
Custom Catalog Management
Easily create customer groups and associate products to show/hide on the portal. Give/Restrict the ability to add to cart on products and more
Shipment and Tracking
Webstore can integrate to show real-time shipment rates or use ERP shipping prices. Allow your customer to track the progress of the order and shipment with real-time updates
Manage repeat, routine and bulk ordering
Multiple ways to order from products pages to quick order to uploading of excel sheet to re-order functionality. Just another reason your customers will love to order from you
Unified browsing experience across multi-devices
Responsive webstore will provide your customers with a great browsing experience on whatever device they choose to order from!
Omni-channel capable
Accept orders from store, phone or online. Customer’s can view all of their transactions, order history, process returns, check status easily online.
Promotions/ Discounts/ Coupons
Use ERP coupon features or set promotions on the front-end. Ability to provide that additional push to your products is no longer restricted to B2C.
Kits, Multiple UOMs, Grouped products
Do you sell special products? Not an issue with eShop. Easily configure kits and allow online ordering. Group multiple products and display on the same page. Manage products with ease in the back-end of the portal
Frequently Asked Questions
We understand you may have questions before getting started. To help you make the right decision, we’ve compiled answers to the most common queries about our solutions, Dynamics 365 integration, implementation, support, and how our platform can transform your business.
What is Dynamics eShop B2B eCommerce?
Dynamics eShop B2B eCommerce is a self-service online portal that integrates directly with Microsoft Dynamics ERP, including Dynamics 365 Business Central, Dynamics NAV, and Dynamics 365 Finance & Operations. It enables customers to browse personalized catalogs, view contract pricing, check inventory, place orders, reorder products, and manage their accounts online using real-time ERP data.
Which Microsoft Dynamics ERP systems does Dynamics eShop support?
Dynamics eShop integrates with Microsoft Dynamics 365 Business Central, Dynamics NAV (Navision), and Dynamics 365 Finance & Operations. The platform synchronizes products, pricing, inventory, customers, and orders in real time, ensuring your online store always reflects the latest information from your ERP without manual updates or duplicate data entry.
Can Dynamics eShop display customer-specific pricing and product catalogs?
Yes. Dynamics eShop automatically displays customer-specific pricing, negotiated contracts, payment terms, discounts, and personalized product catalogs based on data stored in your Dynamics ERP. Each customer sees only the products, pricing, and purchasing options that apply to their account, creating a personalized B2B buying experience.
Does Dynamics eShop provide real-time inventory and order tracking?
Yes. Inventory levels are synchronized directly from your Dynamics ERP, allowing customers to view accurate stock availability before placing orders. Customers can also access order history, shipment status, tracking information, and account details through the portal, reducing support requests and improving order visibility.
How does Dynamics eShop simplify bulk and repeat ordering?
Dynamics eShop includes Quick Order, Reorder, one-click checkout, and Excel file upload features to help customers place large or recurring orders efficiently. These tools reduce ordering time, improve productivity, and provide a faster purchasing experience for wholesalers, distributors, and manufacturers.
What payment methods does Dynamics eShop support?
Dynamics eShop supports multiple payment options, including credit cards, purchase orders (POs), checks, PayPal, and other secure payment methods. Payment options can be configured based on customer accounts, payment terms, and credit limits defined within your Microsoft Dynamics ERP.
Is Dynamics eShop mobile-friendly?
Yes. Dynamics eShop features a fully responsive design that delivers a seamless shopping experience across desktops, laptops, tablets, and smartphones. Customers can browse products, place orders, and manage their accounts from any device, making it easy to purchase anytime and anywhere.
Why choose Dynamics eShop for B2B eCommerce?
Dynamics eShop is purpose-built for Microsoft Dynamics ERP, providing real-time synchronization of inventory, pricing, customer data, and orders without requiring complex integrations or manual processes. Its advanced B2B features—including personalized catalogs, contract pricing, bulk ordering, and self-service account management—help businesses improve operational efficiency, reduce order processing time, and deliver a superior customer experience.
Launch a Smarter B2B eCommerce Portal
Empower your customers with a self-service portal powered by real-time Dynamics ERP data.