Our B2C eCommerce platform provides real-time integration to your website and delivers a seamless multi-channel shopping experience to your customers. We are unrivalled at enhancing conversion rates and boosting your online marketing options.
- Scalable solution with our proven effective templates
- Built-in CMS for easy management of website content
- Advanced marketing tools and easy third-party integration
- Simple registration steps for new customers and quick guest checkouts
- Supports multimedia features to display products in their best light
- Built for Dynamics NAV, Dynamics 365 Finance and Operations, and Dynamic 365 Business Central
Key Features of B2C eCommerce
True Omni Channel Experience
Deliver a consistent, seamless customer journey across all channels and devices for those shopping in-store, online (mobile or desktop) or by phone.
Built to Scale
eShop is made for flexibility. As your business grows, the ability to reduce operating costs per unit shipped is assured. Easily add new product lines, accommodate growing orders, or add new features.
Effectively Display Products
Attract shoppers by creatively showcasing products using multimedia features, such as zoom, videos, file downloads, and multiple images. Configure how categories, products and brand information are displayed to convert undecided shoppers.
Meaningful Content
Built-in CMS to create and maintain content that drives traffic and creates targeted campaigns for specific consumer segments.
Ready Integration to Shipping and Payment
We offer seamless, real-time integration to a majority of shipping carriers. With the ability to set up pricing by weight, you can show business-specific pricing in real-time. Accept, authorize and process credit card payment information, instantly. Real-time tax calculations based on ERP tables or Avalara integration.
Customized Retail Shopping Experience
Features include page filtering, sorting, faceted search and navigation, reviews, forums, wish lists, email to friends and social media product links. All of these aspects allow shoppers to tailor their experience.
New Registrations and Guest Checkouts
Shoppers can easily become a registered customer by following simple steps. The platform also allows guest checkouts for quick shopping.
Advanced Marketing Tools
Best-in-class tools to help you market your store, build a strong brand and reputation, and boost sales. Utilize ready features to create campaigns and promotions with integration to third-party plugins.
Search Engine Optimization
Create customized URLs, add meta-keywords, and tags on products to make your website search friendly and optimize for better ranking and visibility. Enable your store to generate and drive traffic automatically.
Single-Page Checkout
Single-page checkout makes it fun and simple for customers to purchase products. By selecting and entering all their information at once, customers are more likely to complete their purchase.
Multi-Store, Multilingual and Multi-Currency Support
Create multiple stores from a single eShop site installation. The stores are integrated into the same ERP. This enables site browsing in multiple sites and currencies from one location.
Easy Cross-Selling and Up-Selling
The value within each shopping cart can increase by suggesting related products or accessories from your online store. Customers can drive towards products they may need or want to complement their purchases. Customers will be provided with a more wholesome shopping experience.
Online Customer Service
eShop allows you to provide dedicated customer support. Interact with your customers via live chat to answer any questions.
Drop Ship
With the multi-vendor support, order information gathered on the website can pass on to the respective vendor for processing.
Third-Party Integration
Easily integrate and extend sales horizons from your web store to popular social media and social marketing platforms.
Frequently Asked Questions
We understand you may have questions before taking your store to the next level. To help you make the right choice, we’ve compiled answers to the most common queries about our B2C solution, Dynamics 365 integration, omnichannel features, and how our platform can transform your retail experience.
What is Dynamics eShop B2C eCommerce?
Dynamics eShop B2C eCommerce is an online retail platform that integrates directly with Microsoft Dynamics ERP, including Dynamics 365 Business Central, Dynamics NAV, and Dynamics 365 Finance & Operations. It enables retailers to deliver a seamless shopping experience with real-time inventory, pricing, order management, secure checkout, and personalized customer experiences while keeping ERP and eCommerce data synchronized.
Which Microsoft Dynamics ERP systems does Dynamics eShop support?
Dynamics eShop integrates with Microsoft Dynamics 365 Business Central, Dynamics NAV (Navision), and Dynamics 365 Finance & Operations. Product catalogs, pricing, inventory, customer information, and orders are synchronized in real time, eliminating manual updates and ensuring your online store always reflects the latest ERP data.
How does Dynamics eShop improve online sales and customer experience?
Dynamics eShop includes conversion-focused features such as single-page checkout, guest checkout, faceted search, product filtering, wish lists, customer reviews, multimedia product displays, and cross-selling and up-selling tools. These features simplify the buying journey, reduce cart abandonment, and help retailers increase conversions and average order value.
Does Dynamics eShop support SEO and digital marketing?
Yes. Dynamics eShop includes built-in SEO features such as customizable URLs, meta titles, meta descriptions, and product tags to improve search visibility. A built-in content management system (CMS) and advanced marketing tools help retailers create campaigns, publish content, and drive more organic traffic to their online store.
Does Dynamics eShop support multiple stores, languages, and currencies?
Yes. Dynamics eShop allows businesses to manage multiple online stores from a single installation while supporting multiple languages and currencies. All storefronts connect to the same Microsoft Dynamics ERP, making it easier to expand into new markets while maintaining centralized inventory, pricing, and order management.
How does Dynamics eShop manage payments, shipping, and taxes?
Dynamics eShop integrates with leading payment gateways and shipping carriers to provide secure online payments and real-time shipping rates. It also supports tax calculations using Microsoft Dynamics ERP tax tables or Avalara integration, ensuring accurate pricing and a seamless checkout experience.
Is Dynamics eShop mobile-friendly and omnichannel?
Yes. Dynamics eShop is fully responsive, providing a consistent shopping experience across desktops, tablets, and smartphones. It also supports omnichannel commerce by synchronizing inventory, pricing, and customer data across online stores, physical locations, and phone orders through Microsoft Dynamics ERP.
Can Dynamics eShop scale as my business grows?
Yes. Dynamics eShop is designed to scale with your business by supporting larger product catalogs, increased order volumes, multiple storefronts, and additional integrations. Features such as drop shipping, third-party integrations, advanced marketing tools, and flexible customization make it a future-ready eCommerce solution for growing retailers.
Power Your B2C eCommerce with ERP
Deliver seamless, personalized shopping experiences with real-time Dynamics ERP integration.