Creating standardized forms and having a vendor portal make things easier for your business, but it can lead to confusion for vendors if not outlined properly. For this reason, assign vendors to a specific staff member that is to be their point of contact for set up, invoices, and more. If there is a question on their end, this point of contact should be reachable by email and phone. Having one person handle these details and questions helps vendors to feel that their side of the relationship is respected, and allows them to get their job done efficiently by avoiding miscommunication.
If your eCommerce business is looking for a smooth process to onboard new vendors, our Supplier/Vendor portal offers just that! Learn more about how we can help.
www.dynamicseshop.com/vendor-portal-for-microsoft-dynamics-365-ERP