FROM THE CEO
The Future of Commerce Starts Today:
Introducing the DeS AI Commerce Agent for Shopify,
Today, I’m excited to announce the launch of the DeS AI Commerce Agent for Shopify, now available in the Shopify App Store.
At Dynamics eShop, we’ve always focused on helping businesses create better buying experiences. As customer expectations continue to evolve, we see a clear shift underway: customers want immediate answers, personalized guidance, and support at the moment they need it.
That’s what inspired us to build the DeS AI Commerce Agent.
By combining an intelligent AI shopping assistant with real human support, merchants can deliver faster, more responsive customer experiences while ensuring customers always have access to a real person when it matters most.
I believe we’re entering a new era of commerce where conversations become just as important as transactions. The businesses that embrace this shift will be better positioned to create stronger customer relationships, improve service, and drive growth.
This launch is an exciting milestone for Dynamics eShop and another step toward helping businesses create more intelligent, responsive, and engaging commerce experiences.
🚀 The DeS AI Commerce Agent is available now in the Shopify App Store. Install for free and try the demo today.
One Assistant. Real Answers. Real People.
See the DeS AI Commerce Agent in Action
Give your Shopify store instant AI shopping assistance with live human support built in.
Upcoming Webinars
ePortal · Featured
May 28, 202611:00 AM PT · 30 min
Transforming Self‑Service: Empowering Customers, Vendors, and Salespeople with a Unified Portal
Launch and manage self-service portals fully integrated with Microsoft Dynamics 365 Business Central for your customers, vendors, and sales.Â
Dynamics eShop’s portals bring account and order management directly from your BC workflow to the relevant party, letting customers and vendors view their orders, shipments, invoices, reports, service, and more on their own time while also allowing your sales to manage your customers.Â
D365 Business CentralD365 F&OAI Commerce Agent
Service Portal
June 25, 202611:00 PM PT · 30 min
Service Portal for Business Central
Give your customers a dedicated space to manage their service needs online – no phone calls required.
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The Service Portal brings your entire service operation into one centralized interface connected live to Business Central, letting customers register equipment, submit service requests, and track service orders on their own. Less back-and-forth for your team. More visibility for your customers.
D365 Business CentralD365 F&OAI Commerce Agent
AI Solutions
June 26, 202611:00 AM EST · 45 min
Customer Portal - Self-service Customer Insights and Management
Launch and manage a self-service customer portal fully integrated with Microsoft Dynamics 365 Business Central.
The customer portal brings account and order management directly from your BC workflow to the customer, letting customers view their orders, shipments, invoices, reports, and more on their own time. Less back-and-forth for your team. More transparency for your customers.
D365 Business CentralD365 F&OAI Commerce Agent
ePortal
July 10, 20262:00 PM EST · 50 min
Self-Service Customer Portals: Reduce Support Costs by 40%
Walk through how ePortal’s Customer and Vendor portals give stakeholders 24/7 access to invoices, orders, credit memos, and documents — all synced live with your D365 ERP.
D365 Business CentralD365 F&OAI Commerce Agent
eShop · eConnect
July 17, 20263:00 PM EST · 45 min
Sync Shopify & Amazon with D365 F&O in Real Time
See how eConnect bridges Shopify, Amazon, WooCommerce, and BigCommerce with Dynamics F&O — syncing inventory, orders, customers, and pricing across every channel.
D365 Business CentralD365 F&OAI Commerce Agent
eShop · NAV
July 24, 20261:00 PM EST · 55 min
Migrating from Dynamics NAV to Business Central eCommerce
Planning an ERP upgrade? Learn what to expect when migrating your eShop integration from Dynamics NAV to Business Central — data migration, timeline, and pitfalls to avoid.
D365 Business CentralD365 F&OAI Commerce Agent
ePortal · Sales
August 7, 20262:00 PM EST · 40 min
Empowering Field Sales with the D365 Sales Portal
Learn how the Sales Portal lets reps place orders, check inventory, view customer history, and generate quotes — all from a mobile-friendly portal integrated with D365.
D365 Business CentralD365 F&OAI Commerce Agent